Data Protection Act 1998
Citrus Lounge Limited ("we", "us" or "our" for short) are registered to collect
and process personal data under the Data Protection Act 1998 (the "Act" for short).
Citrus Lounge Limited are data controllers of your personal information for the
purposes of the Act. If you want to know what personal information we hold about
you, please write to us at support@onefile.co.uk.
We respect and safeguard the privacy of the users of www1.onefile.co.uk ("the website").
This Privacy Policy outlines how we will do this, how we will collect and use your
personal information (such as your name, your email address, telephone number or
other contact details) and how you can limit our use of this. Please read this Privacy
Policy carefully which should be read together with our website
terms and conditions.
What information do we gather?
Information is gathered in two ways: (1) indirectly (for example, through our website's
technology); and (2) directly (for example, when you provide information on various
pages of the website such as the contact us enquiry form).
One example of information we collect indirectly is through Internet access logs.
When you access the website, your numeric internet address is automatically collected
and is placed in our Internet access logs.
We collect information directly from you in a number of ways, one of which is through
the use of cookies. We use cookies to remember you when you visit this website to
keep track of your browsing patterns and to build up a profile of how you and other
users use the website. A cookie is a small piece of information sent by a web server
to the web browser, which enable the web server to collect information from the
browser. Find out more about the use of cookies on http://www.cookiecentral.com.
Most browsers allow you to turn off cookies. If you want to know how to do this
please look at the help menu on your browser. However, switching off cookies may
restrict your use of the website and/or delay or affect the way in which the website
operates.
We also collect information when you voluntarily submit it to us. On our website,
we provide you with the opportunity to register for various services, register for
email newsletters, enter promotions and competitions, and participate in online
surveys. When we collect your information in this way, we will notify you as to
how this information will be used. We will also provide you with the opportunity
to indicate your preferences as to the use of your information.
Use of your information
The password you provide when registering with the website is encrypted to ensure
protection against unauthorised access to your personal information.
We invest in high-quality security and do our utmost to protect user privacy. No
data transmission over the Internet can be entirely secure, and therefore we cannot
guarantee the security of your personal information and/or use of the website. Any
information that you send is at your own risk and may be read by others. However
once we have received your personal information we use strict procedures to protect
the security of your personal information.
Any personal information gathered by or supplied to us via the website will be used
in accordance with this Privacy Policy, in accordance with your wishes as indicated
to us and in accordance with the Act.
We may use your personal information to:
- contact you by mail or telephone to let you know about any of our products, services
or promotions (which, in some cases may be provided by third parties) which may
be of interest to you unless you have asked us not to. Where we contact you about
these items by email, text message, or similar electronic means we will only do
this with your permission
- ensure materials on the website are presented in the most effective manner for you
and your computer.
- improve the website and to monitor website usage.
You may modify your preferences or get further information by writing to us at Citrus
Lounge Limited, One Central Park, Northampton Road, Manchester M40 5WW or by email
to support@onefile.co.uk.
Your wishes will be honoured.
Disclosing your information
We may disclose your personal information if required to do so by law or in good-faith
believing such action is necessary to comply with the law. We will not sell or otherwise
share your personal information with third parties without your consent except in
the following instances:
- unless required by applicable law or if we are ordered to do so by a court or other
similar body;
- as we may think necessary to protect our legal rights, a registered user or third
party, or to prevent personal injury; and/or
- where we are approached by a potential buyer of our business and/or assets or in
relation to any joint venture or other business arrangement. In such circumstances
we will be able to pass on your personal information to such third party's advisors
and to any prospective buyer, as well as to any other relevant parties.
Accessing and updating your personal information
You have the right to access the personal information held about you. To obtain
a copy of the personal information we hold about you, please send an email to support@onefile.co.uk.
There will be an administrative charge of £10 for providing a copy of this information.
How do I change my personal details?
We want to ensure that we provide you with the best possible service. Please therefore
always keep us updated of any changes to your personal information, for example,
if your email address changes. You can do this by accessing your account pages on
the website or by emailing support@onefile.co.uk.
Where we store your personal information
The personal information that we collect from you may be sent and stored outside
the European Economic Area ("EEA"). By registering on the website or sending us
your personal information by other means, you are indicating your consent for your
personal information to be sent and stored outside the EEA.
What does providing us with this information mean?
By giving us personal information about you, you agree that your personal information
can be used as set out in this Privacy Policy. If we change the Privacy Policy,
we will post the changes on this page. Please check the website regularly for any
changes to this Privacy Policy.
If you don't feel we're adhering to this Privacy Policy, what should you do?
If at any time you believe that we have not adhered to the terms of this Privacy
Policy, please notify us by email at support@onefile.co.uk and we will make any
efforts we can to determine and solve the problem promptly.